Drive Your Business Success While You’re Driving Your Car!

Listening to things that can improve you business success, increase profits, improve staff performance and solve staffing problems, can all be learned while you are travelling in your car. It’s a great way to learn because you are doing something with your hands and feet so the information seems to go straight to your subconscious,…

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“Yeah, yeah… Heard It All Before”

An essential ingredient to business success, increasing staff productivity, getting more customers, increasing business profits, is always learning new skills and refining you current skills. This can be very low on many business owners list of priorities, as they tend to get busy just being busy. Learning something new on how to increase their staff…

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Long term customers, not short term profit!

I just got back from a weekend multi-sport event that was held in a most magnificent part of Tasmania. A small village that is surrounded by holiday homes and shacks and is a wonderful tourist and holiday destination. The Multi sport event expanded the population of this tiny place by around 1000 people. The events transition…

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A Customer Killer – Inconsistency

If you take a look around at successful businesses, as a general rule, their product and service delivery is focused on consistency. Not for the business itself but, the customer experience. When a customer feels comfortable they are more likely to buy and being in familiar surroundings, speaking to someone you have dealt with before,…

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One Great Way To Kill Your Business!

Far too many business owners make decisions about their business based on what they, themselves, like and dislike! You are not your customer and never will be, and the secret to being a great business owner is being able to think like your perfect customer, not assume your customer thinks like you. Often your target…

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Basic Business Navigation

It is quite funny how often when I ask a business owner, “what are the two things you need to plot a course to where you want to go?” They often struggle to answer. Basically all I am after is, the destination and where are you right now! Without those two simple pieces of information you simply…

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Build A Dashboard For Your Business Performance

I had the opportunity to spend a few days in the pits some time ago, when I was coaching a driver of a V8 Supercar, and it was amazing to see the amount of data that is collected about the cars performance. At any given time the guys in the pits can see what is…

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Community Is The key To A Successful Business

You would have to be living in a cave somewhere in the jungle,to not have heard or be engaged in some way with social media. Facebook, twitter, Linkedin, Google+, etc, etc. There is a lot of talk around the traps about creating communities with social media and so on. Which is one reason why no…

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Profit is a product of simplicity

There are certain activities in every business that are fundamental in the production of profit. They aren’t necessarily exactly the same for every business, but they are always related to making a sale of your businesses service or products. You must know what they are for your business, and you must know how to measure them. Some examples of what I…

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Are you sure you are in business to make a profit?

It seems quite amazing that so many small businesses are constantly battling a cashflow crisis and low or no profits when there are solutions a plenty. So here are just a few ideas that when implemented (implementation seems to be the key here – in fact “speed of implementation” is very high on the list…

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